Privacy Policy

Last updated: 06.03.2026.

1. Data Controller

The data controller responsible for processing personal data on this website is:

Kormoran d.o.o., Trgovačka 5B, 52470 Umag, Croatia
VAT ID (OIB): 02980639082
Email: info@kormoran.hr
Phone: +385 98 19 12 201

2. Personal Data We Collect

We collect personal data that you voluntarily provide through forms on our website.

  • Contact form: first and last name, email address, phone number, message content
  • Property valuation form: first and last name, email address, phone number, property information (location, size, number of rooms, documentation and other relevant details)

Certain technical data is also automatically collected, including: IP address, browser type, operating system, time of access, traffic source (referrer, UTM parameters).

3. Purpose of Data Processing

Your personal data is used exclusively for the following purposes:

  • responding to your inquiries
  • providing real estate related services
  • preparing property valuation estimates
  • improving website functionality and user experience
  • technical analysis and system security

4. Legal Basis for Processing

The processing of personal data is based on:

  • your consent (Art. 6(1)(a) GDPR) when submitting forms on the website
  • legitimate interest of the controller (Art. 6(1)(f) GDPR) regarding technical data necessary for website operation and security

You may withdraw your consent at any time.

5. Cookies

Our website uses cookies to improve user experience.

We use the following categories of cookies:

  • Essential cookies: These cookies are necessary for the proper functioning of the website and cannot be disabled.
  • Analytics cookies: They help us understand how visitors use the website in order to improve its performance. These cookies are activated only with your consent.
  • Marketing cookies: Used to display relevant advertisements and measure marketing campaign performance. These cookies are activated only with your consent.

You can change or withdraw your cookie preferences at any time through your browser settings.

6. Data Recipients

Your personal data may be processed by trusted third-party service providers who assist in operating the website, including:

  • web hosting providers
  • analytics service providers
  • mapping services (e.g. Google Maps)

These providers process data strictly according to our instructions and in compliance with applicable data protection regulations.

Your data is never sold or shared for commercial purposes.

7. Data Transfers to Third Countries

Certain services we use (e.g. Google services) may process technical data outside the European Economic Area.

In such cases, data transfers are carried out with appropriate safeguards in accordance with the GDPR.

8. Data Retention

Personal data is stored only as long as necessary to fulfill the purpose for which it was collected or until you withdraw your consent.

Technical data and server logs are stored for a maximum of 12 months, unless longer retention is required for security or legal reasons.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data from:

  • unauthorized access
  • loss
  • misuse
  • alteration or destruction

Access to personal data is limited to authorized persons who require it for their work tasks.

10. Your Rights

Under the GDPR you have the following rights:

  • right of access to your personal data
  • right to rectification of inaccurate data
  • right to erasure ("right to be forgotten")
  • right to restriction of processing
  • right to data portability
  • right to object to processing
  • right to withdraw consent at any time

To exercise your rights please contact: info@kormoran.hr.

11. Supervisory Authority

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the supervisory authority:

Croatian Personal Data Protection Agency (AZOP),
Selska cesta 136, 10000 Zagreb,
azop.hr.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect legal or technical changes.

All updates will be published on this page.